Help & Support

Need help accessing dash, trying to enroll into an ERA University webinar, need assistance with Zap or LevERAge? Look no further! Our one-stop Help & Support center is here to help you with all your technical & support questions and inquiries. Continue below to learn more.

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Need assistance? Please contact our Customer Support team.

The ERA Customer Support team is available 24/7

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Phone: 888.435.7437


LevERAge Transition Index

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Listing Marketing

Business Marketing

COVID-19 Content Hub >

Listing Acquisition >

ERA Brand ID Microsite

·       Main Page

·       Overview

Marketing Materials

·       Business Continuity

·       ERA TransAct

Customer Satisfaction Survey

·       Communications

·       ERA Distinctive Properties℠

ERA Local Marketing

·       Prevention and Preparedness

·       ERA Sellers Security® Plan

ERA Beyond

·       Business Operations

·       Listing Presentation

ERA Select Services

·       Helpful Info

·       RPR Reports

ERA Moves

·       Templates


Follow-Up Program

Recruiting >

Listing Promotion >

Conversion Boost by OJO

·       Step 1: Planning and Setting Goals

·       Overview

·       ERA Home Protection Plan®

Print On-Demand

·       Step 2: Finding the Right Fit

·       Listing Dashboard

Resource Library

·       Step 3: Reaching Out

·       Property Videos

Zap® CRM

·       Step 4: Staying on Track

·       TextERA

New Home Construction

·       Step 5: Closing the Deal

·       Zap® CRM


·       Step 6: Onboarding the Agent

·       SocialBoost


·       Step 7: Recruit and Retain

Listing Distribution and Reporting

NextDoor Heroes

ERA® Settlement Services


ERA Global Referral Platform

Listing Distribution






Policy & Procedures Manual

ERA University


Public Relations

Learning Documents

ERA Cares Across Communities

Risk Awareness

Agent Virtual Training and COVID-19 Hub

Monthly Awards Rankings


Virtual Manager Training Series

Award Winners


Virtual Broker Leadership Series















© ERA Franchise Systems LLC. A Realogy Company. All rights reserved. ERA Franchise Systems LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each franchise is independently owned and operated. ERA and the ERA logo are registered service marks owned by ERA Franchise Systems LLC.